• 200

  • Brands -
    Luxury to Economy

  • 12,000
    Employees Australia wide

About AccorHotels Australia

AccorHotels was founded in 1967 by Paul Dubrule and Gérard Pélisson, who opened the first Novotel in Northern France. From its humble beginnings the group now owns, operates and franchises over 4,100 hotels spanning 95 countries.

AccorHotels Australia are part of this Global Network of Internationally renowned hotel brands such as Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, The Sebel, Grand Mercure, Mercure, Novotel and ibis. Since opening Novotel Sydney on Darling Harbour in 1991, AccorHotels has been a pioneer in Australia’s hotel industry.

At AccorHotels we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Our Values

Guest Passion

Hospitality is our trade, pleasing people is what drives us. Our guests are the driver of our decisions, of our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.


We believe in natural kindness. We support and value each individual and acknowledge their value. We deliver on our commitments. We say what we do, we do what we say.

Sustainable Performance

We stand for creating value, for as many as possible, over the long term.

Spirit of Conquest

Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.


We heard it was impossible, but together we did it. We stand for bringing guest's dreams to life. We dreamed it, we did it, they love it. We are curious, we welcome ideas. We are free to try, to test, to learn.


We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.

Meet the

Staff Profiles


Our Brands


2017 Report

AccorHotels acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders both past, present and future; and extend that respect to all Aboriginal and Torres Strait Islander Peoples.